Main role
The Banqueting Manager supervises, coordinates, and optimises all banquet and seminar events. They are responsible for planning, team management, budget oversight, and customer satisfaction, while ensuring service quality and compliance with the establishment’s standards.
SIMILAR JOB TITLES
Banqueting Supervisor
Job tasks
- Plan, organise, and coordinate all aspects of events (banquets, seminars, cocktail receptions, weddings, conferences)
- Manage bookings, room logistics, equipment installation, and coordination with service providers
- Develop menus in collaboration with the kitchen, tailor offerings to client needs, and ensure creativity in proposals
- Supervise, recruit, train, and motivate service and kitchen teams, including temporary staff
- Manage budgets, control costs, negotiate with suppliers, and optimise the profitability of operations
- Ensure detailed billing and qualitative and quantitative reporting of events
- Act as the main point of contact for clients, understand their expectations, and guarantee their satisfaction before, during, and after the event
- Ensure compliance with quality, hygiene, and safety standards, and the conformity of services
- Resolve unforeseen issues and proactively manage problems during events
Required skills
Organisation, leadership, resilience under pressure
What you need to learn/master
Service management, logistics, team management
- Level of qualification: Bachelor Year 3 (3 years of post-High School education)
Career opportunities & progression
The Banqueting Manager is in demand in hotels, convention centres, high-end caterers, and hotel groups. They may progress to positions such as Director of Food and Beverage, Director of Event Operations, or start their own events company.
