Main role
A Chief Happiness Officer (CHO) is responsible for putting people at the centre of the company’s activities through the development of an innovative and positive corporate culture based on the principle that happy employees are more effective in their jobs. Their role is a combination of ‘HR Consultant’ and ‘Internal Communications and Events Manager’. Their role is to create the best possible working conditions and a positive corporate atmosphere to ensure that employees are happy at work. Their main focus is employee wellbeing at work with the objective of improving performance, but also attracting promising young talent through the development of a strong and positive corporate culture.
SIMILAR JOB TITLES
Head of Workplace Wellbeing, QWL (Quality of Working Life) Manager
Job tasks
- Actively listen to employees to identify their needs, anticipate tensions, and propose suitable solutions
- Design, organise, and lead internal events that foster cohesion, conviviality, and engagement (team building, wellbeing workshops, challenges, afterworks, etc.)
- Develop and manage communal spaces (break rooms, relaxation areas, collaborative spaces) through regular or one-off activities
- Act as a link between different departments and teams to streamline internal communication and strengthen a sense of belonging
- Implement onboarding and integration processes for new employees (onboarding, mentoring, welcome packs, etc.)
- Promote a positive and inclusive company culture, showcase internal initiatives, and strengthen the employer brand
- Contribute to the prevention of psychosocial risks and monitor wellbeing indicators (internal surveys, QWL barometers, etc.)
Required skills
Excellent interpersonal skills, Good listening skills, Empathy, Ability to bring people together, Enthusiasm, Altruism.
What you need to learn/master
Digital communication tools, HR management techniques, Communication skills, Leadership.
- Level of qualification: Master Year 2 (5 years of post-High School education)
Career opportunities & progression
The Chief Happiness Officer can move into roles such as Head of Internal Communications, HR Manager, QWL Manager, Wellbeing Management Consultant, Corporate Coach, or Director of Company Culture.
