Main role
Working with the management team, a manager of a tourism site or attraction is responsible for coordinating and managing the site, with a view to ensuring economic profitability and the safety of both personnel and users. They ensure that safety regulations are respected and that users are correctly informed. They ensure the quality of service and customer satisfaction. They contribute to determining the sales and marketing strategy. They manage and coordinate the teams in their area of responsibility.
SIMILAR JOB TITLES
Tourism Site Manager, Site Supervisor, Tourism or Leisure Site Manager
Job tasks
- Coordinating and supervising reception, animation, and production teams on site
- Managing customer relations, both in person and through digital channels, to meet visitor expectations
- Welcoming, informing, and advising tourists and clients according to their specific needs
- Implementing and monitoring commercial actions adapted to the site, while managing administrative and accounting tasks
- Ensuring compliance with safety, hygiene, and accessibility standards to guarantee public safety
- Guaranteeing optimal reception quality and ensuring the application of quality procedures
Required skills
Excellent interpersonal skills, Strong organisational skills, Rigour, Empathy, Proficiency in English.
What you need to learn/master
Team management, Oral communication, Knowledge of the hospitality industry, Marketing and customer experience, Budget management, Proficiency in English.
- Level of qualification: Bachelor Year 3 (3 years of post-High School education)
Career opportunities & progression
With several years of experience, the site manager can progress to managing larger tourist, cultural, or leisure sites.
